Graphen is pleased to announce another recent issuance of a U.S. Patent titled "Persona-Driven and Artificially Intelligent Avatar". "We are delighted to see the recognition of our advanced AI technology," says Dr. Ching-Yung Lin, Founder and CEO of Graphen, IEEE Fellow and Adjunct Professor at Columbia University, "Giving AI avatars personality traits makes our offerings a lot more humanlike and can help so many industries to serve their customers in a more intelligent way. It is the future of AI."

According to a 2021 IDC report, global spending on AI systems will jump from $85.3 billion in 2021 to over $204 billion in 2025 with a compound annual growth rate (CAGR) of 24.5%. McKinsey's Nov 2020 survey also suggested that over half of the organizations surveyed already adopted AI in at least one function. As businesses across industries start to see the value in incorporating AI to improve their productivity, efficiency and customer satisfaction, more organizations are increasing their investments in AI. So how are you planning your AI strategy for 2022?

According to a 2021 report, the global Conversational AI market size was valued at USD 5.78 Billion in 2020 and is projected to reach USD 32.62 Billion by 2030, registering a Compound Annual Growth Rate (CAGR) of 20.0% from 2021 to 2030. What is the hype all about? Can your business benefit from Conversational AI? We will be exploring this topic today.